ISO 9001:2015 & ISO 14001:2015 Audit Report
Connexion Developments Ltd maintains certified ISO 9001 Quality and ISO 14001 Environmental Management Systems. This page provides summaries of our independent audits by Peers Quality Assurance Limited (PQAL), including current and previous audit results.
2026 Audit Result
ISO 9001:2015 ✓
ISO 14001:2015 ✓
Major Non-Conformities: 0
Minor Non-Conformities: 0
Observations: 1
Recommendation: Continued Certification
September 2026 ISO 9001 & ISO 14001 Audit Report
Audit Dates: 7–8 September 2026
Auditor: Peers Quality Assurance Limited (PQAL)
Standards: ISO 9001:2015 & ISO 14001:2015
Audit Type: Integrated Audit
Outcome
Certification Recommended – No major or minor non-conformities were raised during the audit.
✓ Zero major non-conformities
✓ Zero minor non-conformities
✓ One audit observation
✓ All audit objectives fulfilled
✓ Management System confirmed as effective
✓ Statutory, regulatory and contractual requirements met
✓ Previous audit findings successfully closed
The audit confirmed that Connexion Developments Ltd's integrated Quality and Environmental Management System complies with the requirements of both ISO 9001:2015 and ISO 14001:2015 and is effective in supporting the company's objectives and operations.
Integrated Management System
The audit confirmed that our Quality Management System (QMS) and Environmental Management System (EMS) are fully integrated across the business.
This includes:
✓ Integrated documentation
✓ Integrated management reviews
✓ Integrated internal audits
✓ Integrated policies and objectives
✓ Integrated systems and processes
✓ Integrated corrective actions
✓ Integrated staff responsibilities
The established ISO 9001 Quality Management System was described as mature, supported by controlled procedures, experienced personnel, risk-based planning, internal audits and management review.
Our ISO 14001 Environmental Management System, introduced in 2025, was confirmed as fully implemented and operating through documented environmental aspects, controls, training, waste management, monitoring, audits and management review.
Leadership & Management Commitment
Strong top-management involvement was demonstrated across both management systems.
Management responsibilities include reviewing risks and opportunities, objectives, customer and supplier performance, environmental performance, internal audits, training, resources and continual improvement.
The audit also confirmed that appropriate resources are provided for maintaining both systems, including trained staff, external audit support, IT systems, waste management services, emergency equipment, maintenance and environmental monitoring.
Quality Management
The audit reviewed the complete customer order process, including:
✓ Enquiries and technical selection
✓ Quotations and order review
✓ Purchasing and supplier control
✓ Goods-in and stockholding
✓ Picking and independent checking
✓ Dispatch and delivery confirmation
✓ Customer support and returns
✓ Non-conformance and corrective action
Current customer orders were sampled from initial order through to final delivery, confirming effective use of our ACT/SAGE systems, stock controls, independent dispatch checking and courier proof of delivery.
Customer performance remains strong, with product ratings mainly 4/5, no sampled ratings below 3 stars, high repeat business and no adverse customer comments recorded during the management review.
Environmental Management
The audit reviewed 52 environmental aspects covering the activities that Connexion controls or can influence.
Significant areas considered include:
✓ Global transport and freight emissions
✓ Environmental performance of suppliers
✓ Raw material and resource consumption
✓ Packaging and producer responsibility
✓ Chemicals and pollution prevention
✓ Waste segregation and recycling
✓ Electricity, gas and water consumption
✓ Emergency preparedness
✓ Climate change and business resilience
Environmental impacts are being reduced through measures including UK stockholding and shipment consolidation, sea freight where practical, packaging reuse and recycling, 100% LED lighting, waste segregation, authorised waste disposal, spill controls and planned maintenance.
Monthly electricity, gas and water consumption is monitored alongside waste-transfer records, environmental inspections and emergency drills.
Compliance & Environmental Controls
The audit confirmed that no environmental legal breaches were identified.
Our environmental legislation register considers 41 legal and other obligations, including waste and recycling, packaging, electrical equipment and batteries, chemicals, pollution control, F-gases, transport, energy/carbon requirements and destination-market obligations.
The audit also confirmed that current authorised waste-management documentation and transfer records were available and appropriately controlled.
Internal Audits & Management Review
The 2026 internal audit programme covered both Quality and Environmental Management Systems.
Quality audits included documentation, risk, training, purchasing, operational processes, customer property, objectives, records and non-conformances.
Environmental audits included aspects and impacts, legal compliance, energy, environmental operations, emergency preparedness, purchasing, communications, objectives and environmental records.
No environmental non-conformities were raised through the internal audit programme.
The combined management review covered quality and environmental performance, risks and opportunities, customer and supplier performance, environmental aspects, legal requirements, utility consumption, waste, emergency preparedness, resources, training and continual improvement.
Continual Improvement
The audit recognised ongoing improvement opportunities across both management systems.
Quality improvement areas include development of new products and the website, supplier performance, technical controls, data quality, delivery monitoring, cross-training and improved analysis of non-conformance trends.
Environmental opportunities include reducing packaging, increasing recycling, improving energy and water efficiency, reducing freight impacts, strengthening sustainable supplier selection and improving environmental performance measurement.
The company is also preparing for the forthcoming ISO 14001:2026 transition, with a formal programme already established.
Audit Observation
Only one observation was raised.
The observation related solely to terminology used on the Solenoid Valve World website, where references to ISO "accreditation/accredited" should be changed to "certification/certified".
No formal corrective-action response is required for an audit observation.
Auditor's Conclusion
The audit team confirmed that:
✓ The Management System complies with the audit criteria
✓ Applicable statutory, regulatory and contractual requirements are met
✓ The Management System is effective
✓ The Management System can continually meet its objectives
✓ All planned areas were covered
✓ All previous findings have been addressed and closed
✓ The Management System conforms to both standards
✓ The system is capable of achieving the required outcomes
Final Recommendation: Continued certification to ISO 9001:2015 and ISO 14001:2015, with zero major and zero minor non-conformities raised.
March 2025 ISO9001:2015 Audit Report
We are pleased to announce that Connexion Developments Ltd has successfully passed its ISO9001:2015 annual audit,conducted by UKAS-registered Peers Quality Assurance Ltd. The audit confirmed that we have met all required objectives, with zero major non-conformities, zero minor non-conformities, and zero audit team observations raised. As a result, we have been recommended for certification/continued certification.
Three-Year Audit Planning
Our audit planning remains proactive, with an updated three-year plan outlining the clauses audited and those scheduled for review in future assessments.
Quality, Environmental, Health & Safety, and Information Security Highlights
The audit highlighted the effectiveness of our Quality Management System (QMS), specifically noting key strengths across various stakeholders:
• Directors – Strong leadership, financial stability, regulatory compliance, and a commitment to quality and safety.
• Regulators & Law Enforcers – Full compliance with statutory and industry regulations, with ongoing certification to ISO standards.
• Clients – Commitment to high-quality, on-time delivery, financial security, and rapid response to any issues.
• Financial Partners – Demonstrated financial strength and stability.
• Employees – Focus on professional development, workplace safety, work-life balance, and job security.
• Insurers – No claims, effective risk management, and timely payments.
• Suppliers & Subcontractors – Strong working relationships, regulatory compliance, and on-time payments.
Knowledge Management & Operational Control
Our company ensures process efficiency and product/service conformity through a documented skill matrix, covering all essential functions such as order processing, shipments, payments, stock management, and customer service.
Production and service provision are controlled via established forms and documented procedures, including:
• Key operational documents – Verbal order forms, purchase orders, invoices, delivery notes, and non-conformance reports.
• Standard operating procedures – Defined processes for purchasing, operations, and handling faulty goods.
Internal Audit & Effectiveness
Our internal audit process has been highly effective, with all 2024-2025 audits completed as scheduled. Internal audits are carried out by an external consultant, ensuring objectivity and thorough compliance checks. Recent sample reports reviewed include:
• Customer Property Audit (Jan 2025)
• Induction & Training Audit (Jan 2025)
• Communication Audit (Jan 2025)
• Non-Conformance Audit (Jan 2025)
The next audit is planned for early 2026, as we continue to uphold and improve our quality standards.
This successful audit outcome reinforces our commitment to excellence, compliance, and continuous improvement.
September 2025 ISO14001:2015 Audit Report
Scope: The supply of valves and associated valve fixtures and fittings worldwide
Outcome
Certification Recommended – No major or minor non conformities were raised.
The Environmental Management System (EMS) is fully compliant with ISO 14001:2015 requirements and effectively integrated with the existing ISO 9001:2015 Quality Management System.
Key Strengths
Leadership Commitment: Strong top management involvement, with policies signed and reviewed by the Managing Director. Open communication ensures all staff are engaged with environmental goals.
System Maturity: EMS implemented in Jan 2025, built upon the long-established ISO 9001 system (in place since 2013). Already demonstrating strong maturity and effectiveness.
Environmental Controls: Comprehensive identification of aspects and impacts (packaging, transport emissions, energy use, waste). Mitigation measures in place with supporting waste transfer notes and recycling initiatives.
Objectives & Improvements: 10 environmental objectives recorded; examples of improvement include waste reduction, energy efficiency upgrades (LED, automation), enhanced supplier sustainability checks, and staff training. Plans to introduce solar panels with battery storage in the next 12 months.
Emergency Preparedness: Documented and tested fire safety, spill response, and first aid measures. Regular drills and maintenance carried out with competent staff trained and in place.
Compliance & Monitoring: Legal register maintained and reviewed annually with external updates from EA and legislation services. Internal audits (by impartial external consultant) and annual management reviews demonstrate a structured, effective approach.
Staff Awareness: All employees trained in ISO 14001 awareness, spill response, and emergency procedures. Environmental performance data shared internally to maintain engagement.
Notable Environmental Aspects
- Packaging materials (plastics, cardboard, pallets)
- Global transport emissions (air, road, sea freight)
- Energy use in storage/warehousing
- Environmental impact of global supply chain sourcing
- Office energy use and consumables
Auditor’s Conclusion
The EMS is suitable, adequate, and effective to support Connexion Developments Ltd.’s operations and environmental commitments. The system is embedded into day-to-day processes, ensuring continual improvement, legal compliance, and responsible global supply chain management.
Final Recommendation: Certification to ISO 14001:2015 granted with no non conformities raised.