Returns
Before completing the returns form or returning any goods, we kindly request that you contact us via email or telephone. If the product is not functioning correctly, our team may be able to assist you—please refer to our FAQ section for helpful guides and information.
If you believe you have received the wrong item or placed an incorrect order, contacting us first may help expedite the resolution process.
Please note, you have the right to return an item within 14 days of the delivery date.
For assistance, please contact us using the information below:
Telephone: +44 (0) 1454 334 990
Fax: +44 (0) 1454 326 390
Address:
Connexion Developments Ltd
Unit 3, Rainbow Court
Armstrong Way
Great Western Business Park
Yate, Bristol, BS37 5NG
United Kingdom
Company Reg: 03502257
VAT: GB 712906644
Download our Goods Return Form.
Download our blank goods return form (For trade accounts without our information)